How No Contact Delivery Works
- A customer places an order via phone or web and requests a No Contact Delivery.
- The Delivery Driver arrives at the customers delivery address and notifies the customer they have arrived.
- The Delivery Driver places the order down in accordance with the delivery instructions.
- The Delivery Driver will move back to a safe distance (1.5 - 2 metres) and will wait for the customer to collect the order prior to leaving the delivery address.
Frequently Asked Questions
Q. Will all deliveries be No Contact?
A. No. No Contact Delivery is an optional service that we have made available to customers who may feel more comfortable receiving an order in this way.
Q. Is there an extra charge for No Contact Delivery?
A. No. No Contact Delivery attracts no additional charges
Q. Can I Pay with Cash?
A. Currently, only orders that have been prepaid at the time of placing the order will be eligible for No Contact Delivery.